Getsneaky LTDRegistered in England No. 10723155

Registered Office: The Trinity, George Street, Burton on Trent, Staffordshire, DE14 1DP

The following comprise the standard terms and conditions of business of Getsneaky LTD t/a Getsneaky Event Services, and all the work undertaken by the Company shall be on these terms to the exclusion of any others unless specified in writing and signed for and on behalf of the Client and by a Director for and on behalf of the Company. In accepting the quote and providing payment you are engaging the Company and these Conditions shall be deemed to have been accepted by the Client on its own behalf and for and on behalf of each and every Guest.

 

Getsneaky LTD t/a Getsneaky Event Services reserves the following rights:-

 

  1. BOOKINGS & PAYMENTS
  1. A booking will be reserved in the Client’s name on receipt of a signed booking form and an initial deposit payment.
  2. A non refundable deposit payment of 25% of the total cost must be paid to secure the booking.
  3. The final balance must be paid 60 days before the event date.
  4. All sums payable under this agreement unless otherwise stated are exclusive of VAT and other duties or tax.
  5. Quotes do not constitute as a legal binding contract.
  6. Booking amends can only be made by the Client.
  7. Booking cancellations can only be accepted in writing from the Client either by email or post.
  8. All money is non-refundable and cannot be transferred against any other item on your booking.
  9. Please make one single payment for each amount due, (deposit & balance) multiple payments will not be accepted.
  10. Payments can be made by BACS, Debit and Credit Card. However, we do not accept AMEX.
  11. The Company accepts all bookings in good faith, but reserves the right to amend all or part of the event and regret they cannot be held responsible for errors, omissions or cancellations by any third parties.
  12. We reserve the right to end any booking or event immediately if the Client or their guests breach any of the above or below conditions.
  13. The Client is responsible for informing third parties and guests of these terms and conditions

 

  1. UNDERSTANDING
  1. Wherever possible the Company will attempt to accommodate any special requests or requirements advised by the Client prior to the event.
  2. For any issues that may arise during an event, the Client must contact a Getsneaky Representative immediately.
  3. If you wish to make an official complaint regarding an event, please contact us in writing or email hello@getsneaky.co.uk and we will respond within 14 working days.
  4. The Clients cannot use any photos or images of the company’s equipment for any commercial purposes, without the express permission of the company.
  5. Event dates and timings may be subject to licensing approval.
  6. If a booking is under the condition of TENs Licence (which must be applied for in The Client’s name) this must be applied for within 10 days of signing the booking agreement and must be obtained no later than 60 days prior to the event. In the best interest of the client, we advise clients to request this before signing the booking agreement as we cannot be held responsible for unobtained/unapproved TENs.
  7. The Company strongly recommends the Client to take out event insurance, including public liability cover if preferred, to cover the Client in the event of cancellation due to circumstances beyond their control or damage or injury to anyone or any hire items.

 

  1. VENUES & BAR HIRE

**All  of our  events/bars  work under The  Licensing Act 2003,  and all relevant restrictions  will be upheld by our staff. It  is illegal for anyone under the age  of 18 to purchase, attempt to purchase  or consume alcohol at the event**

  1. We operate a challenge 25 policy. If you are lucky enough to look under 25 you will have to prove that you are aged 18 or over.
  2. It is against our license to allow beverages to be removed from the venue. We are only licensed for consumption of alcohol on the premises.
  3. Anyone bringing or consuming their own alcohol will be asked to leave unless otherwise agreed in writing prior to the event with the Company.
  4. We reserve the right to confiscate un-authorised drinks and/or remove the drinks or the Guests in possession of such drinks from the venue. We reserve the right to end any Hire Period immediately if the Client or their guests breach any of these Terms.
  5. Anyone providing or purchasing alcohol for guests under 18 or for guests that have been refused to be served will also be refused service and may be evicted from the event.
  6. The Company reserves the right to refuse admission and remove from the event any person(s) who in the opinion of the Company is likely to hinder the enjoyment of other guests.
  7. The Client shall not sublet the venue or any part thereof.
  8. The Client must use Getsneaky Event Services for their in-house Bar & Event Management Services.
  9. The number of Guests present at the venue at any one time must not exceed the pre-agreed persons (“Capacity”). It is the Clients responsibility to ensure that the number of Guests does not exceed the Capacity.
  10. The property of the Client or their guests must be delivered and collected on the agreed date(s) and time(s). These must be agreed in writing via e-mail or post within 14 days of the event.
  11. For access purposes, the Client must notify the Company of the names of any third parties that may need to access the venue outside of event hours no later than 14 days before the commencement of the Hire Period. Where the Client does not notify the Company in advance, the Company reserves the right to refuse such third access to the venue.
  12. The Company shall not be responsible for any third parties contracted by the Client & the Client shall bear all responsibility for the acts and omissions of such third parties.
  13. The Client is responsible for any damage to any property in the venue occurring during the Hire Period and during authorised or unauthorised access to the venue however caused. Any breakages or other damage occurring during authorised or unauthorised access to the venue must be reported within 24 hours & paid to the Company immediately. (Please note costs for any breakages or damage to items that cannot identically be replaced will include costs for any fabrication of similar items). Where unreported breakages are discovered following the Hire Period, the Client shall be responsible for such breakages or damages. In the event of any of the above we will provide you with an invoice with immediate payment due along with relevant confirmation.
  14. The Client must seek the permission of The Company for the positioning & use of any items within the venue.
  15. The Company reserves the right to refuse entry, or to ask any persons to leave the venue who are not keeping good order or in the opinion of the Company, of excessive alcohol consumption at any time during the Hire Period.
  16. The Client shall be responsible for good order being kept at the venue during the Hire Period. The Company reserves the right to end the Hire Period at any time due to good order not being kept. The Company may, at their discretion, charge the Client for any extra expense it may incur for engaging any emergency services or security staff to preserve good order during or after any event at the venue.
  17. The Client must ensure that any entertainment booked for the Hire Period, with emphasis on bands and DJs, are in possession of appropriate levels of insurance, including public liability insurance, and the equipment used for the Hire Period is portable appliance tested (PAT). The Company reserves the right to request a copy of this documentation at any time and will refuse permission to any third parties who do not have public liability insurance and whose equipment is not PAT compliant.
  18. Amplified music must be located where instructed by the Company. Amplified music is not allowed in other areas of the venue unless agreed in writing prior to the event. All music must cease at agreed time and in accordance to the terms of the venue licencing or TEN’s.
  19. The Bar will only serve during the agreed times and within accordance with the terms of the venue licence or TEN’s. No drinks will served outside this time.
  20. The Client is responsible for the arrival and departure of a Guests in a quiet and orderly fashion.
  21. The Company reserves the right to charge an additional fee of £100 per hour, if the venue is not vacated in a timely manner.
  22. To provide the Company with either a plan showing the position in which the Equipment is to be erected & all underground services and any apparent obstacles or to make available a representative on the site for that purpose. In the absence of both then the Company having erected the Equipment where it thinks fit shall be deemed to have completed the contract. In any event, the Client and not the Company will be responsible for any damage to underground cables or pipes.
  23. If any part of the Hired Items includes electrical apparatus to provide such power points or supply as may be reasonably required by the Company within 10 metres of the Equipment.
  24. If not using a generator supplied by the Company, undertake to have a qualified electrician inspect the power supply and confirm that the power supply is fit to provide power for all electrical equipment provided by the company it’s servants, agents or contractors.
  25. If using a generator supplied by the company to undertake to manage the fuel consumption of the generator such that there is sufficient fuel left to supply power for the duration of the event. Should the fuel supply be miss-managed such that it runs out prior to or during the event the client, and not the company, will be responsible for refuelling the generator at their own cost.
  26. Not to tamper with the structure or any part of the Hired Items and in particular not to affix or suspend from the Equipment any item whatsoever without the Company’s prior written permission.
  27. Cars are left at the owner’s risk. The Company accepts no responsibility for cars parked at “The Venue” or its surrounding area.
  28. The Client shall leave the venue in a clean and orderly state at the end of the Hire Period including removing a rubbish (unless a clean up service has been agree in writing with the company), equipment & decorations. The Company may, at their discretion, charge the Hirer for any excessive cleaning required at the venue or for the disposal of any rubbish or decorations not removed from the site by the end of the Hire Period.
  29. Furniture inside the the venue” or Marquees / Tipi’s is not for outside use, unless specified as such, and the Client shall be responsible for any damage caused to any furniture.
  30. Confetti, glitter and helium balloons are NOT permitted in the Confessions, Burton on Trent Venue.
  31. Hay/Straw Bales must be supplied by Getsneaky if being used on the site and must not be used on the within the venue or Marquees’ / Tipi’s.
  32. No glass is to be taken outside the the venue or designated areas.
  33. No naked flames may be used at our venues except for candles lit by your event manager in accordance with a appropriate  precautions as stated in the venue.
  34. In the event of a fire, guests should gather in the designated fire meeting areas as shown in the venue guidance. The Client or their nominated person is responsible for accounting for their Guests.
  35. No animals are permitted at our venues with the exception of Guide Dogs.
  36. There is strictly no smoking allowed inside any of our venues marquees or temporary structures or buildings at our venues.
  37. Smoking is only permitted within the designated smoking areas.
  38. The Client or a responsible person appointed by the Client must remain at the venue until the last non-resident Guest has departed.

 

**BOURNE BROOK FARM VENUE

  1. Access to surrounding areas other than public footpaths & highways is strictly forbidden. The surrounding area of Bourne Brook is a working farm & there is open water in the form of ponds close to Bourne Brook. The Client is responsible for the safety of its guests and should take appropriate precautions. The Company or the Farm owners are not responsible for the safety of guests on site.
  2. Cars must park in the designated areas. If the Client requires any cars to be left at “The Venue” overnight, the Client must obtain the prior written approval of the Company & provide the Company with the number plate details of those cars. Cars allowed to stay overnight must park in the area designated & collected no later than 12.00pm the next day. The Company reserves the right to remove any cars which are not parked in the designated areas or are left overnight without prior written approval at cost to the Client.
  3. Only Biodegradable confetti or glitter is allowed at the venue. Helium balloons & Chinese lanterns are NOT permitted.
  4. The Bourne Brook Venue is a family home & working farm and therefore reserves the right to make alterations to the gardens, building and furnishings at any time.

 

  1. BAR HIRE
  1. Our fees are based on the number of Guests specified on the Booking Form and paid for accordingly (“Confirmed Number”). Where the number of Guests in attendance at the venue”during the Hire Period exceeds or is substantially lower than this number, we reserve the following rights:

Free or prepaid bar – If the number of Guests exceeds the Confirmed Number, we will give you the opportunity to pay for the additional guests at the agreed price per head. Such payment must be made immediately. In the event that we cannot locate you, or you refuse to pay we reserve the right to close the bar and remove a our goods and equipment with immediate effect.

Pay Bar Customers; In the event that the number of Guests in attendance is less than 50% of the Confirmed Number, we reserve the right to charge you for any wastage at cost where such non-a attendance is not notified to us in writing at least [14 days] in advance of the Hire Period.

 

  1. PRIVATE HIRE: Bell Tent/Glamping and Decor.
  1. All hired items must be paid in full prior to the event.
  2. A ‘set-up inventory’ may be carried out prior to an event on hired items and the client must sign in agreement with this prior to the event before staff leave site. Any queries regarding set-up of equipment must be queried whilst staff are on site.
  3. The hire period for Hired Items from the Company must be agreed in writing in advance by the Company and Client. Any additional period of hire shall be charged to you at a pro rata rate.
  4. The Company agrees to hire the items to you for the period of hire stated in the Booking Form. The Hired Items shall at all times remain the property of Getsneaky LTD. You are solely accountable for the Hired Items during the Hire Period, including such period from the time the Hired Items are delivered by the Company or designated courier until the Hired Items are collected and accepted back into the possession of the Company.
  5. The Client agrees not to enter the Tent(s) whilst it is being erected, dressed and dismantled by the Company.
  6. The Client agrees to keep tent doors and windows completely closed and secure when not in use.
  7. Not to use any lighting, heating, cooking or other gas or electrical appliances of any kind without the prior written consent of the Company in or near the Hired Items.
  8. The Client must not light, or allow to be lit, any fire, candle or other naked flame within or close to the Hired Items without the prior written consent of the Company.
  9. The Hire Charge is based on the assumption that the Client provides a firm and level site of turf (or some other material not impervious to stakes and able to absorb rainwater) and is served by a firm access road adjacent to the site with adequate hard-standing for commercial vehicles is free from flooding, lying surface water, trees and overhead obstruction. If this is not the case or if the Client wishes the Company to erect the Hired Items in a different position on the site to the one indicated by the Client to the Company at the time of booking and in either event the costs to the Company are subsequently increased by reason of increase in labour costs or any other factor the Company may increase the price in accordance with the Company’s price list and hourly labour rates then in force.
  10. The Company will use all reasonable endeavours to supply the Client with the Hired Items but where this is not possible the Company will notify the Client as soon as possible with any alterations to the design and specifications of the Hired Items and where alteration is fundamental the Client may terminate this contract and any deposit paid will be refunded.
  11. If the client amends the quotation after initial booking has been made, the company reserves the right to recalculate the delivery charge, and apply a revised amount to the balance due, to cover the cost of delivering additional equipment included under an amended quotation.

 

AIR BEDS – The Company will not be responsible for any loss of air from the airbeds during the hire period. The airbeds will be fully inflated at the beginning of the hire, but due to factors such as temperature, amount of usage, length of hire, airbeds may lose air and deflate slightly. We suggest you have a pump somewhere on site to top them up if required however we will provide spare pump(s) if required if agreed prior to the event.

TENT ALLOCATION (booking of 2 tents or more) – Tents will be labelled with guests/individual name(s), therefore we will not be responsible for ensuring every guest sleeps in the correct tent.

 

  1. LOSS, DAMAGE OR EXCESSIVE SOILING
  1. The Client shall throughout the Period of Hire be responsible for the maintenance and safe custody of the Hired Items.
  2. The Client must be satisfied with the Hired Items before use and should notify the Company of any miscounts, incorrect deliveries or unacceptable Hired Items before the event start date & time.
  3. The Client shall be responsible for and indemnify the company against any loss of or damage to all Hired Items whatsoever the cause.
  4. We kindly ask you to inform your venue/staff/event planner, that if they damage or break any of the Hired Items that they keep the broken items so that we can identify what is missing when we collect the items from site.

 

  1. CANCELLATION & EXCLUSION OF LIABILITY
  1. Either party shall have the right to terminate this Contract without penalty within seven days of signing the Booking Form subject to written confirmation of such termination being given by one party to the other within such period.
  2. In the event of such termination by the Client after 7 days but before 60 days prior to the event, 50% of the Hire cost will be charged to the Client.
  3. Should the Client wish to terminate the contract within 60 days, the full balance will be charged.
  4. In the unlikely event that the Company cancels an event, any monies paid to the Company shall be refunded in full.
  5. The Company reserves the right to cancel an event at any stage and will inform you immediately by phone, email or post. We will give you the option to transfer to an alternative date/location at no additional cost (if an appropriate alternative is available) or alternatively a refund for any payments made to The Company in full.
  6. The Company does not accept liability and shall not be liable for any cancellation, delay or non-completion of an event in the following circumstances: As a result of terrorism, strikes, riots, or lockouts affecting any Trades with which The Company is concerned. As a result of fire, flood, extreme weather conditions or any other cause beyond its control.
  7. The Company regrets that it cannot be held responsible for inclement weather affecting your attendance of any function.
  8. The Company cannot assume responsibility for any third party costs incurred associated with travel, accommodation, clothing or any other related goods or services.
  9. The Company will make every effort to complete the erection of the Hired Tents on or before the Set Up date shown on the Booking Form provided that the Client has complied with the undertakings set out above. If the Hired Tents are not erected because of delays due to weather or other circumstances beyond its reasonable control the Company shall not be liable to pay further compensation to the Client.
  10. The Company will take all reasonable care to avoid damage to the Clients’ own equipment but cannot be responsible for any loss suffered by the Client in respect thereof other than as a result of the negligence by the Company’s servants, agents or contractors.
  11. Nothing in these Terms shall limit or exclude the liability of either party for death or personal injury caused by its negligence, the negligence of its employees, agents or subcontractors; fraud or fraudulent misrepresentation; or any other terms which cannot be excluded by law.
  12. Subject always to condition 8c) above, The Company shall not be responsible for any loss or damage to any property arising out of the hiring nor for the loss, damage or injury which may be incurred by, be done or happen to any person or persons using the venue, arising from any cause whatsoever, or for any loss due to the breakdown of machinery failure, supply of electricity, leakage of water, government restriction, or act of god, including those due to the burglary which may cause the venue to be temporarily closed or the hiring to be interrupted or cancelled.